Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Judson P., Cincinnati, Ohio“Very professional experience. Communication was excellent.”
- SGSharon G., Cincinnati, Ohio
“What a nice surprise. I appreciate the customer service, no matter who I speak with. Thank you Heiny family.”
- GWGrant W., Cincinnati, Ohio
“Attractive pricing, prompt efficient service.”
- ECEdward C., Cincinnati, Ohio
“Chris and his staff are excellent in to work with. They offer low premiums and unmatched service”
Kay K., Cincinnati, Ohio“Fantastic customer service!”
- EHEric H., Cincinnati, Ohio
“Chris, Katie, and the crew at Heiny Family Insurance are the best! They truly value their customers and provide a great service. If you’re looking for affordable coverage and top notch customer service, you need to check them out.”
- JBJames B., Cincinnati, Ohio
“Katie, Chris and their staff do a great job. Very responsive to help when needed and saved me a small fortune over my previous insurance company.”
deb s., Cincinnati, Ohio“We were provided much lower rates on our home and auto insurance!! Very friendly and easy to work with.”
Rod H., Cincinnati, Ohio“Great experience and saved me money on my new policies. I moved ALL my business to Heiny Family Insurance. Highly recommend them!”
Chuck H., Cincinnati, Ohio“Very easy to work with, quick and accurate responses to all my questions. Very good customer service.”
- BSBret S., Cincinnati, Ohio
“Chris and Katie are amazing and Erie Insurance is second to none. I’m saving over $2100 a year compared to Allstate whom I had for over 20 years. So glad I switched and Jenna in the claims department was nothing short of amazing as well. I’m an Erie customer for life.”
- RFRay F., Cincinnati, Ohio
“It’s nice to have an agent with a knowledgeable staff that is always prompt. If I have any issues, they take care of them. I’ve been with this agency for several years and have no plans to go anywhere else. Thanks Chris and all for the great service!”
Jay K., Cincinnati, Ohio“Have been working with Katelyn Stallings for our insurance needs. Specifically, we were having challenges getting affordable homeowners insurance for our house in Newport. Katelyn was extremely creative and helpful, looking at multiple ways to write our insurance. We had several phone conversations discussing my situation. Katelyn was very helpful in educating me and was super responsive with follow-up. In the end, while her carriers couldn’t offer a cost-effective policy, she connected me with another agent that could. She was 100% looking out for my needs and not worried about just making a sale. For this reason, I highly recommend Katelyn for all of your insurance needs. You won’t regret it.”
- DSDeb S., Cincinnati, OH
“We were provided much lower rates on our home and auto insurance!! Very friendly and easy to work with.”
- GWGrant W., Cincinnati, OH
“Attractive pricing, prompt efficient service.”