Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KK, Cincinnati, OH
“Outstanding Service… You can count on the Heiny Family Insurance! Great customer service, I’ve worked with Chris for many years now and he was able to save my parents alot of money on there auto insurance.”
- THTodd H., Cincinnati, OH
“My wife and I highly recommend Heiny Family Insurance. Mr. Heiny and his team toke care of us from start to finish. We went to them with several questions about our new policy and they responded quickly and timely. Again highly recommend!!!”
- KSKirk S., Cincinnati, OH
- SGSharon G., Cincinnati, OH
“What a nice surprise. I appreciate the customer service, no matter who I speak with. Thank you Heiny family.”
- JPJudson P., Cincinnati, OH
“Very professional experience. Communication was excellent.”
- KBKaren B., Cincinnati, OH
“Heiny Family Insurance – just WOW. Chris and his group are fantastic. They treat their clients like friends and will always go above and beyond to ensure that they have the coverage they need and at the best possible rates. My daughter was in need of renter’s insurance for a new apartment – and we were on a deadline. I had reached out to long time provider and heard nothing back – for DAYS. So I reached out to Chris outlining our needs for the renter’s insurance and also asked for an auto quote (I know multi policy discounts are beneficial! and since she was moving to a new area, her auto would also need to be updated) I attached the pertinent info – to the email so that Chris and his team could expedite the quote process. We had a response within the hour – with a full quote for renters and auto catered to her needs – and Chris even called to review the quote with me. To say we were blown away by service would be an understatement (but having worked with Chris many years ago, we were not surprised – this is just how he does business!) What we were REALLY blown away by is the rates Chris was able to secure for my daughter – he was able to save her $160/month – YES a MONTH on her auto policy! After seeing the incredible rate savings he was able to provide to a 25 yr old, I asked Chris to run numbers for myself as well. This is when I was really BLOWN AWAY – Chris was able to save me over $150/month on my auto, TRIPLE my coverage, AND lower my deductible. He brought our car insurance cost back down to rates we haven’t seen in 10 years with our old carrier – and ensured we had enough coverage to protect ourselves and our assets in the event we had an accident. We’ve worked with Chris in the past, and we’re very happy to be back part of the Heiny Family. ”
- HMHerbert M., Cincinnati, OH
- PSPeter S., Cincinnati, OH
“Chris is a true professional and gentleman. I have used his services both in the past and now with their new agency.”
- RRRob R., Cincinnati, OH
“Great coverage & Great People”
- DDDonze D., Cincinnati, OH
“I moved to Chris late in 2022 and it was very smooth, he made sure I did not lose any coverage while saving me money. Also my Son followed, true family insurance.”
- KSKaren S., Cincinnati, OH
“Shopping for insurance can be a stressful experience. But dealing with Katelyn Dornbach was nothing short of a pleasant money saving experience.”
- PCPika C., Cincinnati, OH
“Katelyn Doenbach Went above and beyond to save me half of what I was paying on my car and house insurance. She was extremely professional and knowledgeable and returned my phone calls and text immediately. I’m so very pleased to have been referred to her. I have referred her to family and friends so that they two can save. I highly recommend her!”